Flow Cells
Users can place bulk orders and schedule multiple deliveries over 12 months to suit experimental needs.
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Login Queries
- How do I get access to the Nanopore Community?
- How do I get access to the Nanopore Community for my colleague?
- How do I get access to the GitHub repositories?
Oxford Nanopore Store
Returns
- Where do I submit my flow cells for return?
- My flow cell collection has failed, what do I do now?
- Why do I need to return my flow cells?
New Supplier
- Where can I find your vendor information?
- How do we set you up as a new supplier?
- How can I get a W-8 form?
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Pre-Mk 1B MinIONs
- Is the New User Starter Pack fee still a refundable deposit?
- Can I keep my early access MinION for posterity?
Computer Requirements
General info
Classic MinION
- Can I upgrade the Early Access MinION?
- Is the classic MinION Configuration Test Cell (CTC) compatible with either the MinION Mk 1 or Mk 1B?
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