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How it works:
A user simply adds their prepared library to the flow cell and starts their sequencing experiment.
Data is accumulated over time as DNA or RNA is sequenced by the nanopores. Individual read files are generated and are immediately available for analysis.
As data is streamed in real-time, a user can choose to stop a run as soon as sufficient data is gathered. A flow cell contains sufficient buffer to run for ~64 hours (under optimal conditions) and a user can choose to run continuously or run, stop, wash, and load a new sample until the buffer and nanopores are exhausted.
Shipping and logistics:
PromethION Flow Cells are packaged in packs of 4. The flow cells are shipped in multiple set sizes, depending on the size of your project. All orders can be split for delivery to best suit your needs.
Flow cells and kits are shipped together in a temperature-controlled shipping box with gel ice packs. Ice packs are stored at 2-8° C, and -20° C ice packs are added to the top of the box (but not in direct contact with product) to maintain the integrity of the shipment.
The packaging is designed to protect the flow cells from freezing. Flow cells are stable at ambient temperatures for 30 days and sequencing kits are stable at room temperature for up to seven days, so users should not be concerned about their product should they arrive at ambient temperature.
Products are shipped to customers within the USA and EU Monday to Thursday. Shipments to Canada, Norway, Korea and Japan are expedited Monday to Wednesday; with Australia and New Zealand leaving our warehouses on a Friday. Shipments to the rest of the world are made on Mondays to allow the full working week for packages to arrive.
The delivery charges are calculated when a quote is raised or during checkout. Once an order is made, the delivery ID and delivery information can be tracked in the Store.
Storage and stability:
Flow cells can be stored at room temperature for up to 30 days. For longer-term storage, place at 2-8˚C.
We recommend you check your flow cell before preparing your DNA/RNA library as part of the warranty process.
Flow cell returns:
We ask customers to return their used flow cells to Oxford Nanopore Technologies for recycling. For more information, please see the "Flow cell returns" section.